Terms and Conditions

Last updated: 18/12/2025

These Terms and Conditions govern your use of the website and services provided by Neel Laptop Service. By accessing our website or using our services, you agree to be bound by these terms.

1. Services

Neel Laptop Service provides laptop and device repair, diagnostics, and related technical services. All services are subject to availability and device condition.

2. Service Estimates

Any price estimates provided are approximate and may change after inspection or diagnosis of the device. Customers will be informed before any additional work is carried out.

3. Device Responsibility

Customers are responsible for backing up their data before submitting a device for repair. Neel Laptop Service is not responsible for any loss of data during the repair process.

4. Parts and Repairs

Replacement parts used may be new or refurbished depending on availability. Repair outcomes may vary based on device condition and prior damage.

5. Turnaround Time

Repair timeframes provided are estimates only and not guaranteed. Delays may occur due to parts availability or technical complexity.

6. Payments

Payment is due upon completion of the service unless otherwise agreed. Devices may not be released until full payment is received.

7. Warranty Disclaimer

Neel Laptop Service does not provide guarantees beyond those required by applicable law. Any limited service warranty will be explained at the time of service.

8. Limitation of Liability

Neel Laptop Service shall not be held liable for indirect, incidental, or consequential damages arising from the use of our services or website.

9. Website Use

Users agree not to misuse the website or attempt unauthorized access to systems or data.

10. Changes to Terms

Neel Laptop Service reserves the right to modify these Terms and Conditions at any time. Updat